Metrics and Key Performance Indicators in Business Performance Management

Key performance indicatorsOne of the key elements of any performance management program is the ability to create milestones and key indicators. Otherwise how else would you know when you have achieved the objectives ?

The science of business performance management heavily relies on the ability to create a series of critical tests to assess whether the program is successful or not. These do not necessarily have to be on a strategic level. They can also be set on an individual or local basis.

The first stage is to set up a business data analysis program with the specific goals of trying to change the performance levels of the organization from the less desirable to the more desirable characteristics. … Read more